Our commitment to web accessibility

Our website aims to deliver the best level of customer experience to ensure we provide everyone with equal access. With this in mind we’re working towards meeting the highest level of accessibility standards (AA) in line with the World Wide Web Consortium’s Web Content Accessibility Guidelines version 2.0 (WCAG 2.0).

This website is powered by WordPress and has been designed to be as accessible to as many users as possible, including:

  • People with disabilities who may use assistive technologies
  • People with slower internet connections.

The accessibility features available

When using our website the NonVisual Desktop Access (NVDA) screen reader is the most suitable and Healthway completes all testing with NVDA.

In most browsers, you can use the ‘Tab’ key to move between links without having to use the mouse. When you’re on a link you wish to visit, pressing ‘Enter’ will take you to the linked page. To help users of assistive technology with navigation, Healthway utilizes WAI-ARIA landmarks for headers, navigation and footers, as well as programmatically defined headings. If you use assistive software such as Jaws or NVDA, you can use its features to present you with link lists, or to shift the focus directly to tables and lists in a page.
The Healthway website is best viewed using the latest version of Chrome, Firefox or Internet Explorer versions 11+.
Please note that documents provided on the website can also be provided in other formats. Please contact us to request alternate document formats.

Text resizing

This website has been designed to scale for large text and images. This feature can be achieved in most popular browsers by pressing Ctrl and the plus or minus buttons to increase or decrease the size respectively, to reset to 100% press Ctrl + 0 (zero). This has been tested in:

  • Mozilla Firefox
  • Google Chrome.

Key information is available in alternative formats by request. 

Printing a webpage

This website has been designed to be printer-friendly using the print functions built into your browser. This has been tested in:

  • Mozilla Firefox
  • Google Chrome.

Plug-in requirements

The following is a list of software that you may need to read documents and files on this website:

  • Adobe PDF Reader
  • Evince for Linux, Mac OS X, and Windows
  • Microsoft Word 
  • Microsoft Word Viewer 2003 for Windows
  • LibreOffice for Linux, Mac OS X, and Windows.


Wherever possible, hyperlinks contain descriptions of information found in the link’s destination.

All links open in the same window to improve usability for people with vision impairment, with the exception of links to documents, which open in a new window.